Terms of service

Terms of Service

Welcome to Armor & Ashes! By visiting our site, placing an order, or engaging with our content, you agree to the following terms. We’ve kept things simple, honest, and rooted in respect, just like our mission.

1. Product Details & Availability

We work with a trusted manufacturer to produce our items. While we strive for accuracy in product descriptions and photos, slight variations may occur. If something arrives with a defect or issue, please reach out to us directly with photos and a description so we can work together to make it right.

2. Orders & Payment

All payments are processed securely. Once an order is placed, we’re unable to guarantee changes or cancellations, but we’ll do our best to help if you contact us quickly.

3. Shipping & Delivery

Shipping times may vary depending on your location and the product. We’ll provide tracking whenever possible. Armor & Ashes is not responsible for delays caused by carriers, but we’ll always help you track things down.

4. Returns & Issues

We do not offer automatic returns or exchanges. If there’s a problem with your order, please contact us at info@armorandashes.com with clear photos and a description of the issue. We’ll handle each situation with care and work toward a fair solution.

5. Intellectual Property

All content, designs, and products on this site are the property of Armor & Ashes. Please don’t copy, reproduce, or use them without permission, we work hard to create meaningful, original work.

6. Respect & Communication

We’re a small team with a big mission. We ask for grace, kindness, and honest communication. We’ll always do our best to respond with the same.